Frequently Asked Questions
Get answers to the most frequently asked questions about our plush minky blankets. Still have a question? Contact our customer service team via phone or email and we’ll be in touch as soon as we can.
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What materials are the pet beds and covers made of?
Our pet beds and crate inserts are made with high-density memory foam, ensuring a comfortable yet durable bed for your pet. Our exchangeable covers are made with the same luxurious fabric as Minky Couture blankets, with a paw-gripped bottom to help keep the bed in place.
Are the covers machine washable?
Yes, all covers are machine washable for easy cleaning. For best results, we recommend washing them in cold water with non-fabric softening detergent and air drying.
How do I choose the right size bed or clothes for my pet?
Please refer to our size guide on each product page to choose the right size for your pet!
Can I buy additional or replacement covers separately?
Yes, we offer a range of covers that can be purchased separately, so you can easily switch designs or replace old ones.
Need a tutorial on how to change your bed or crate pad cover? Check out this video for a step by step guide.
What sizes are available for the pet beds and clothes?
We offer our pet beds in sizes small to large, while our pet pajamas, vests, and crate pads are available in sizes extra small to extra large. See individual product pages for sizing guidelines.
What’s the best way to clean the pet pajamas/vests?
Our pet pajamas and vests are machine washable for easy cleaning. For best results, we recommend washing them in cold water with non-fabric softening detergent and air drying.
Are the pet beds designed for specific types of pets (dogs or cats)?
Our pet beds are designed to be comfortable for both dogs and cats.
Product Issues
Please contact our Customer Service Team if you believe your product has a manufacturing error. Email us at info@petcoutureco.com and we will be happy to discuss the situation further.
How long will it take for my order to arrive?
Shipping times vary depending on your location, but most orders are processed within 7-10 business days. You will receive tracking information once your order is shipped.
What is your return/exchange policy?
We offer a 30-day return policy for unused and undamaged items. If you're not satisfied with your purchase, you can exchange it or request a refund.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service within 48 hours of receiving the product, and we will arrange for a replacement or refund.